Frequently Asked Questions (FAQ)

TechEssentia is a professional revenue cycle management (RCM) and medical billing company dedicated to helping healthcare providers streamline their financial operations. We offer comprehensive services, including charge entry, medical coding, claims submission, payment posting, denial management, accounts receivable (A/R) follow-up, and provider credentialing. Our goal is to simplify the billing process so doctors and administrators can focus more on patient care while we ensure consistent cash flow.

Our medical billing and RCM services are designed to enhance your practice's financial performance by ensuring accurate claims submission, minimizing billing errors, and facilitating timely follow-up on outstanding accounts. We help healthcare providers receive faster reimbursements by identifying and resolving claim denials quickly, preventing revenue leakage. With our efficient workflows, we minimize delays and maximize collections, giving your practice predictable cash flow and higher profitability.

We work seamlessly with a wide range of practice management and EMR/EHR systems, including AdvancedMD, Kareo, CollaborateMD, RXNT, Harris Care Tracker, Medent, Office Ally, Open Practice, CureMD, and Lightning Step. Our expertise ensures you don't need to change your existing system, we adapt to your workflow and provide accurate medical billing and coding services within your preferred platform.

We serve healthcare providers ranging from solo practitioners and group practices to multi-specialty clinics, hospitals, and optical/vision care providers. For example, we handle end-to-end revenue cycle management for 97 stores of West Point Optical Group in the USA. Whether you're a small practice or a large healthcare group, TechEssentia provides tailored solutions to optimize your collections.

We achieve faster reimbursements by submitting clean, accurate claims the first time. Our certified medical billing and coding specialists review every claim for compliance with payer rules and documentation requirements before submission. By eliminating errors and ensuring proper coding, we reduce rejections and improve first-pass acceptance rates, accelerating your revenue cycle.

We provide medical billing and RCM services across multiple specialties, including primary care, cardiology, urgent care, ophthalmology, optometry, and behavioral health. Our team has deep expertise in handling the unique billing rules, coding guidelines, and payer requirements for each specialty, ensuring maximum collections while maintaining compliance.

Our denial management process focuses on quick revenue recovery. We analyze denial reasons, such as incorrect coding, missing documentation, or payer policy changes then correct and resubmit claims promptly. We also track denial trends to identify recurring issues and implement preventive measures, strengthening your overall revenue cycle management.

Yes, we deliver detailed, customized RCM reports that provide visibility into your financial performance. Our reports cover claim status, accounts receivable, collections, denial rates, and reimbursement timelines. These insights help practices identify bottlenecks, measure improvements, and make informed business decisions.

We maintain your cash flow through systematic A/R follow-up. Our team regularly monitors outstanding claims, contacts payers to resolve pending issues, and follows up with patients on unpaid balances. By reducing days in A/R, we improve your practice's financial stability and ensure no claim is left unresolved.

Yes, we integrate seamlessly with your existing EHR/Practice Management system, eliminating the need for costly transitions. Our experts adapt to your workflow, ensuring all claims, coding, and payments are managed within your current system. This integration saves time while enhancing accuracy and transparency.

Yes, we assist with the complete provider credentialing process. From completing applications to verifying provider information with payers, we ensure quick enrollment with insurance networks. Proper credentialing helps avoid payment delays and ensures you're authorized to bill for services under various insurance plans.

TechEssentia specializes in end-to-end revenue cycle management with a focus on accuracy, compliance, and measurable results. We combine experienced medical billers, certified coders, and advanced technology to improve claim success rates. Our proven track record across multiple specialties demonstrates our ability to deliver faster collections and consistently reduce denials.